How to Sellercraft
  • Getting started with Sellercraft
  • Sellercraft OMS
    • Introduction
    • Get Started
      • Sign Up with Sellercraft
      • Log In to Sellercraft
        • Referral Code
      • Shop Management
        • Connect New Shop
          • Shopee Shop
          • Lazada Shop
          • Tiktok Shop
          • Zalora shop
          • Tokopedia Shop
          • BliBli Shop
          • Shopify
          • Magento
          • WooCommerce
        • Reauthorized Shop
    • Overview
    • Sellerwizard
      • Summary View
      • Finance Report
      • Ops Report
        • Simple Ops Report
          • Orders Summary
          • Oversold SKUs
          • Orders Pending
        • Advance Ops Report
      • Inventory Report
        • Simple Inventory Report
        • Advance Inventory Report
      • Sales Report
        • Simple Sales Report
        • Advance Sales Report
      • Bundle Recommendation
    • Products
      • Physical Inventories
        • Create New Inventory
        • Update Stock
      • Product Listings
        • Create Product Listings
        • Virtual Bundle - Kitting
        • Stock Allocation
        • Update Product Price
        • Stock Lock
      • Bulk Operations
        • Bulk Update Inventory Stock
        • Bulk Create Inventories
        • Bulk Create Product Listings
        • Bulk Clone Product Listings
        • Bulk Update Product Bundles
        • Bulk Update Product Listing Price
        • Bulk Update Product Listing Stock Buffer
        • Bulk Create Manual Orders
      • Shopee Autoboost
    • Promotions
    • Orders
      • Search and View Orders
      • Process New Order
      • Print PickList
      • Print Shipping Label
      • Print Invoice
      • Set Ready to Ship or Arrange Shipment
      • Cancel Order
      • Order management flow
    • Customers
    • Analytics
    • Competitors
    • Settings
    • FAQs
      • Sellercraft Account
        • Reset Password
      • Overview
      • Stocks
        • Why are stocks not syncing to platforms?
      • Orders
        • Why do customers continue to place orders even when there is no stock available?
        • How to search for an order?
      • Shops
        • How to disconnect the shop
        • How to view orders?
      • Promotion
    • Help
  • Sellerwizard
    • Introduction
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  1. Sellercraft OMS
  2. Orders

Cancel Order

PreviousSet Ready to Ship or Arrange ShipmentNextOrder management flow

Last updated 2 years ago

To cancel an order in Sellercraft, you can follow these steps:

  1. Search for the order you want to cancel in the order list.

  2. Click on the order to open its details.

  3. Click the "Cancel Now" button to cancel the selected order(s) individually.

  4. Alternatively, click the "Cancel All" button to cancel all items in the selected order(s) at once.

Once the order is canceled, its status will be updated to "Canceled".